My registrar is refusing to transfer my name. What do I do?

A registrar may legitimately deny a transfer request in certain limited circumstances, as follows:

  • Evidence of fraud
  • Uniform Domain-Name Dispute Resolution Policy (UDRP) action
  • Court order
  • Reasonable dispute over the identity of the person authorizing the transfer
  • Domain name is on hold due to payment owed for a previous registration period
  • Express written objection from the domain name holder
  • Domain name is in "Lock" status (Registrars must provide a readily accessible and reasonable means for name holders to remove the lock status. Contact your registrar for assistance.)
  • Domain name is within 60 days of initial registration
  • Domain name is within 60 days of a previous transfer

Registrars are required to specify a reason when denying a transfer request. Contact either the current registrar or the registrar you wish to transfer to for assistance.

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